Terms of Service | The Virtual Marketing Assistant

These terms and conditions shall apply to the supply of all services by Nikki Higgs to you as detailed on any communication such as email, video call or phone. Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by Nikki Higgs.
Nothing in these terms and conditions shall affect your statutory rights as a consumer.
You are entering a monthly subscription service with no minimum term. You may cancel the subscription at any time. The subscription can be cancelled in writing via email to Nikki Higgs at nikki@thevirtualmarketingassistant.co.uk.
All prices are detailed within the set-up email. Payment shall only be in the manner specified.
Members of the Personalise & Post and The FULL Monthly Marketing Service packages will be charged a one-off reduced rate payment of £50.00 upon entering the monthly subscription service. This payment covers all work involved to set up your first month’s content. Your next payment will be at the full amount and will be taken on the 1st of the following month.
Monthly payment for service is due on 1st of every month in advance of work undertaken.
All payments made by you are non-refundable.
If you fail to make any monthly instalments due, the supply of services by Nikki Higgs will stop immediately.
You must have an active subscription with Marketing For HR Consultants. If you fail to make any monthly instalments due to Marketing For HR Consultants, the supply of services by Nikki Higgs will also stop immediately until payment is reinstated.
All marketing content utilised by Nikki Higgs has been created by Marketing For HR Consultants and will be personalised with your brand colours and logo by Nikki Higgs to enable your business use. Advanced content amendments are not included within the service
You will review the personalised content provided by Nikki Higgs and are responsible for advising if any amendments are required. Nikki Higgs will not be held responsible for any errors in the content posted that has previously been approved by you.
Where applicable, approved marketing content will be posted in accordance with the approved content schedule to your personal LinkedIn account on Tuesday and Thursday of each week between the hours of 10:00 and 15:00 unless otherwise agreed.
Where applicable, Nikki Higgs will contact and liaise with up to 50 prospective LinkedIn connections where possible per week using the LinkedIn account specified when signing up for the service. It is your responsibility to provide a list of data containing business contacts and prospective connections. This data can be obtained from a number of avenues including a Google scraping service from Marketing for HR Consultants or LinkedIn Sales Navigator. Fees may apply. Note that LinkedIn may limited searches per month using the free version of the platform and Nikki Higgs cannot be held responsible if the search limit is reached.
Where applicable, Nikki Higgs will schedule email campaigns on your Active Campaign, Mailchimp or Mailerlite account.
Where applicable, Nikki Higgs will post blogs to your website in line with the agreed schedule. You must have a fully editable website in order for Nikki Higgs to be able to provide this service, also known as a Content Management Systems (CMS).
All passwords will be loaded and stored in a secure password vault. All stored details will be deleted from the secure password vault upon termination of service.
Nikki Higgs will perform the service to you with all reasonable skill and care.
The service is non transferrable and cannot be transferred to any other business.
Nikki Higgs shall not be liable for any direct loss or damage suffered by you howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the services.
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control.
These terms and conditions shall be governed by and construed in accordance with the law of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh Courts.